Mary Hunt uses our Sitting Service. Mary is unable to go out alone, as her anxiety causes her to suffer from panic attacks. When Mary steps outside her door, she likes to be greeted with a friendly face. Mary holds onto the support workers arm for reassurance, when they arrive, but gradually walks around alone, with the support of her walking stick.
Mary is gaining confidence with every visit and is building her confidence to access the community. Mary has been supported to Birmingham Registry Office to obtain a copy of her Birth Certificate, which she lost many years ago. She was supported to complete the relevant forms and is really pleased that she now has her birth certificate to use as ID.
We have also supported Mary to attend her appointments at the Q.E. Hospital. Mary had previously tried to go alone and when she arrived at the hospital she could not face going into the hospital alone, turned around and got straight back into the same taxi. With our support Mary has successfully attended her appointment thus improving her health and well-being.
We halve also supported Mary to travel to Kings Heath to open a bank account so that she can pay her bills easier.
With our support to promote and encourage her confidence and independence Mary know likes to have a chat and a coffee in a café. She also likes to sit in the park and have her lunch and loves to go out looking around the charity shops.
Mary likes using our service, she feels “ It’s good to have someone with me for support and reassurance”, her confidence has increased and she feels more able to access the community on her own.