The closing date for this role is ongoing.
Children and Adults Coordinator
Communities Operations Managers
37 hours weekly
Worcester (Main Location)/ Birmingham (Occasional Location)
Who We Look for?
Are you a warm, personable, and highly motivated individual who can empower and drive a team?
Do you have passion for what you do, are a strong communicator, leader and have good problem-solving skills?
The Co-Ordinator will work alongside and experienced and established team of Co-Ordinators across the West Midlands.
We place a high value upon integrity, ethical standards, and a commitment to excellence.
If you have experience leading and managing a team and experience of working with children and young people with complex disabilities, as well as adults with learning disabilities, that’s a bonus. We value transferable skills from other sectors and provide comprehensive training to all our staff.
What does a Children and Adults Coordinator do?
Midland Mencap is looking to appoint a Coordinator who will work alongside colleagues to turn Midland Mencap ‘s vision and mission into a reality. They will need to plan structured sessions and activities based on identified need that meet desired outcomes of our unique citizens and children. Our team of Coordinators manage staffing rotas to ensure all sessions meet required legal ratios and are confident in ensuring staff skills match all service user’s needs. As a Coordinator you will provide frontline support and leadership during sessions as and when required as well as being part on the on-call duties as outlined within the business needs.
As part of our two services, you as a Coordinator will embrace person centred approaches to recruit, lead, manage and support a team of Support Workers to include induction, supervision and supporting HR, personnel and training needs. You will also support the marketing & promoting of Midland Mencap services across Worcestershire to all stake holders including individuals, their families, health, education and local authorities etc.
You will undertake, review and ensure good quality risk assessments and person-centred plans are in place to support the needs of those engaging with the service. You will have an understanding of potential barriers facing our service users, as well as a commitment to maintain and uphold the rights of such individuals. You will be expected to undertake the initial investigation of the complaints, disciplinary and grievance procedures of support staff.
The ideal candidate will be able to work well within an established and experienced team as well as using their own initiative when communicating with staff, families and professionals. They will have experiences in participating with all CQC, Ofsted and other regulatory inspections.
You will be able to build and maintain good working relationships with multiple agencies such as social workers. You will be organised in planning and managing their working schedules and working towards our referrals and assessment process. You will be able to identify and act upon any safeguarding or adult and child protection issues in relation to multi-agency guidelines. You will ensure compliance in relation to the guidelines as well as maintaining all reports and records in a confidential and timely manner, in line with Midland Mencap’s policies and procedures, in line with GDPR and Safeguarding aspects.
We look for you to be enthusiastic, motivated and can drive staff recruitment and assessments. You have a willingness to try new things alongside being able to adapt to the needs of Midland Mencap’s services.
• Process and manage new referrals, by conducting face to face assessments and complete children’s files. Liaising with all professionals involved to complete these.
• Lead team meetings and ensure that problems are resolved, and strategies created for the management of the service.
• Participate in planned regular meetings with Operational Managers and other colleagues.
• Adhere to and implement organisational policies and procedures.
• Plan, organise and facilitate weekly sessions, working on a rotation of weekends, as well as during school holidays for Children’s services.
• Completing monitoring for both services and sharing this with relevant line managers for reporting.
• Communicate effectively with all staff, managers, and professionals in order to all work together. This also includes keeping in regular communication with families/ carers, as well as being able to share in a timely manner other information which needs sharing between the team.
• Attend training courses as required to develop knowledge and skills to improve the quality of service.
• Carry out any other tasks that are deemed appropriate within your job role and the aims of the organisation.