Residential Support Worker – Birmingham Multi Care

6 March 2024
2 min read.

Job title: Residential Support Worker

Employment Status: Permanent – 36.5 hours per week (To include weekends and bank holidays – shifts are between 7.15am and 2.45pm and then 2.30pm to 9.45pm)

Responsible to: Home Manager

Salary/Rate: £10.42

Job Purpose:

• To provide a range of personal, social, emotional and practical care tasks as required for the well-being of citizens, staying within the respite provision, whilst keeping a watchful brief on their changing needs.

• To work towards an assessed and planned package of person centred care, or maintenance programme, enabling citizens and their carers to exercise control over their own lives by maximising their independence.  The provision of a culturally and ethnically sensitive service is integral to the provision of home care.

• To assist in the delivery of a high quality service in accordance with agreed standards, organisational policies and procedures.

Duties and Responsibilities:

• Will incorporate the proposals of all appropriate legislation and will be carried out following an assessment and instruction from the Home Care Manager.

• Have individual responsibility, under the supervision of the Home Care Manager, for the personal needs of citizens.

• Observing each citizen’s changing needs and reporting, on a regular basis, to the Home Care Manager.

• Providing personal care in a sensitive manner for all citizen groups (this may include assisting citizens to get up, and go to bed, total body washing, in line with procedures, assisting with toileting, dressing and feeding).

• Social duties to include shopping, talking with citizens, helping to maintain contact with family, friends, and the local community and escort duties.

• Undertake essential domestic duties (e.g. cleaning, cooking, laundry), whilst encouraging citizen to retain maximum independence by creating a supportive homely atmosphere.

• Attending case conferences and other meetings as required to facilitate the provision of appropriate person centred support to citizens.

• To attend Training Courses as required to develop skills and knowledge to improve the quality of service provision.

• Carry out any other duties and responsibilities within the scope and spirit of the job purpose and grade as may be required.

Health and Safety:

• Ensure the Health & Safety requirements of the organisation and relevant legislation are met.


• Undertake any other duties consistent with the objectives of the post, as required by the Manager.

Special Conditions

In order to facilitate meeting the needs of our citizens for services which operate 365 days per year, it is an essential requirement of the job that post holders will be required to work flexible and unsocial hours.  This will include evenings, weekends and Bank Holidays.

Observance of Birmingham Multi-Care’s Equal Opportunities Policy will be required.

Birmingham Multi-Care operates a strictly No Smoking policy

The job is exempt from the Rehabilitation of Offenders Act

Staff will check in and check out each appointment using a mobile device (own device) which is a contractual requirement with Birmingham City Council.

The post holder will be subject to an Enhanced Disclosure with the Criminal Records Bureau and POCA and POVA check.  The successful applicant will be responsible for the cost of the Enhanced Disclosure.

Full Job Description and Person Specification

When Applying for this job role please complete the 2 forms below and attach them to your email when you apply:

Word Document Format:
Application Form Word
Equal Opportunities Monitoring Word

PDF Format:
Applications Form PDF
Equal Opportunities Monitoring PDF

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