Volunteer Spotlight: Meet Keira 

A woman sits at a desk in an office, looking at paperwork beside an open laptop. She is wearing a black top and a staff lanyard. Papers, folders and a notebook are spread across the desk, with office chairs, computer screens and noticeboards visible in the background.
3 June 2026
BLOG, VOLUNTEERS
3 min read.

We’re always proud to celebrate the incredible contributions of our volunteers. Today, we’re shining a light on Keira, a university student who has been supporting our Domestic Abuse and Learning Disabilities project. 

Tell us a bit about yourself 

Hi, I’m Keira, a university student volunteering with Midland Mencap. I support Hazel, our Domestic Abuse and Learning Disabilities Project Lead, and contribute to a range of activities that help deliver our work. 

What do you do in your role? 

My role is really varied. I help with administrative tasks at head office and assist in setting up training sessions across community venues. 

I’ve also had the opportunity to sit in on training sessions and support with collating feedback from participants. The training we deliver is aimed at professionals including carers, NHS staff, social workers, and police officers. It focuses on raising awareness of domestic abuse and how it impacts individuals with learning disabilities and autism. 

How long have you been volunteering with us? 

I’ve been volunteering for a few months now, since February 2026. 

What inspired you to start volunteering? 

I wanted to gain practical work experience—and this opportunity has definitely delivered that. 

I’ve learned so much about how charities operate and the dedication of the professionals who work in this field. Volunteering has also really helped build my confidence. Engaging with the professionals we train has inspired me to pursue a career in this area. 

What have you enjoyed most about your experience? 

One of the highlights has been meeting the team here. Everyone is incredibly passionate about the work they do, and it’s been inspiring to see the effort and care that goes into supporting others. 

How has volunteering benefited you personally? 

Volunteering has given me a real “foot in the door” for my future career. It’s helped me develop skills, grow in confidence, and better understand the sector—all while contributing to something meaningful. 

A memorable moment from your time volunteering 

One of my favourite experiences was helping deliver training for the police. We travelled to their training facility and presented Hazel’s session on domestic abuse and learning disabilities. 

It was a challenging session due to unexpected technical issues, which meant we had to think on our feet. It pushed me to get more involved than usual, supporting Hazel to ensure the session was still a success. It was a great learning experience! 

Would you recommend volunteering to others? 

Absolutely. Volunteering offers great opportunities to explore and develop your career interests. If you’re passionate about helping others, this is a fantastic place to get involved. 

Tess is a great Volunteer Lead and can help find a role that interests you. 

What would you say to someone considering volunteering? 

I would encourage anyone—especially those starting their career or unsure of their path—to give volunteering a try. It builds confidence, creates opportunities, and makes a real difference to the community. Supporting people with learning disabilities is such a meaningful way to give back. 

Anything else you’d like to add? 

Give volunteering a go! 

A staff member stands beside a flip chart, leading a training session about financial abuse. A presentation screen displays the heading “Financial Abuse” with topics including credit cards, contracts, gambling, bank accounts, medical treatment and benefits. One person is seated in the audience facing the presentation.

A word from Hazel, Project Lead 

*”Having a volunteer has been an extremely positive experience for both myself and the service. Prior to Keira joining, I was managing all aspects of the work independently; however, her support over the past three months has made a significant difference. 

She has contributed not only to administrative tasks but has also played an active role in training delivery—welcoming attendees, assisting during sessions, and helping to collect feedback. Her enthusiasm and willingness to learn have been evident from the outset, bringing fresh energy to the project. 

Having a volunteer in this role has improved our efficiency, increased our capacity, and enhanced the overall quality of the service we provide.”


Learn more about volunteering at Midland Mencap