When Diahann first applied for Personal Independence Payment (PIP) several years ago, her application was sadly rejected. Feeling discouraged, she believed it wasn’t worth trying again. However, during a routine review of her support, her Lead Worker at Midland Mencap encouraged her to reconsider. He explained that she could be entitled to PIP and offered to support her through the process.

Full Support Every Step of the Way

Diahann’s Lead Worker helped her complete the PIP application, gather the necessary evidence, and prepare for the telephone assessment. Throughout, he made sure that Diahann fully understood each stage, helping her feel confident, calm, and well-prepared.

Although the process was lengthy, the effort paid off. Diahann was awarded enhanced rates for both daily living and mobility needs. She also received a £2,000 back payment, which has had a huge impact on her life.

A Life-Changing Result

The successful PIP award has lifted a great weight from Diahann’s shoulders. With the extra financial support, she now lives more comfortably and can apply for further help such as a Blue Badge. This will make it much easier for her to get out and about with her family, increasing her independence and quality of life.

Diahann said:

“I have been recently awarded PIP, I feel extremely happy as I didn’t think it would happen for me. This has been a huge help for me financially and Midland Mencap has supported me through everything.”

We are incredibly proud to have supported Diahann on her journey.

If you would like to know more about how we can support you, visit our Community Wellbeing Service page or contact us on:

Call: 0121 442 2944

Email: HCS@midlandmencap.org.uk


Listen to the story:

Andrew, a citizen of a Midland Mencap property, has experienced a remarkable transformation with the support of the Community Wellbeing Service. For years, Andrew, who is naturally shy, preferred the solitude of his home, immersing himself in computer games and TV. This led to significant social isolation.

However, over the past year, dedicated support staff have worked tirelessly to boost Andrew’s confidence and encourage him to step out of his comfort zone. Their efforts have paid off spectacularly. Andrew now enjoys spending time outside his home, engaging in activities with friends, and even going out for food and drinks—something he never would have considered before.

Andrew’s newfound confidence is also reflected in his appearance. He takes pride in regular haircuts and beard trims, which have further bolstered his self-esteem. His commitment to his health has seen him independently attending the gym, greatly improving his overall wellbeing.

One of the most exciting developments is Andrew’s progress with bass guitar lessons, guided by his lead worker. His dedication to practice has led to significant improvement, and he now enjoys playing outside of support sessions.

Additionally, Andrew benefits from the volunteer service, where a befriender helps him explore new places and activities every fortnight. This has opened up a world of new experiences for him.

Where Andrew once avoided speaking to people and making eye contact, he now confidently chats with shopkeepers and café staff, and even orders his own food and drinks.

Andrew’s journey is a testament to the power of dedicated support and the incredible impact it can have on an individual’s life. His story is one of growth, confidence, and newfound independence, and it continues to inspire everyone around him.

Learn More about the Learning Disability Wellbeing Service


Credit: Thank you to Tim (Personal Assistant) supporting with this story.