Diahann’s Story: How Support with PIP Changed Her Life

A woman with glasses and natural hair sits at a table, writing on a sheet of paper with a pen. She is wearing a grey t-shirt with text that appears to say "PIP Learning." A smartphone with white earphones is on the table next to her.

When Diahann first applied for Personal Independence Payment (PIP) several years ago, her application was sadly rejected. Feeling discouraged, she believed it wasn’t worth trying again. However, during a routine review of her support, her Lead Worker at Midland Mencap encouraged her to reconsider. He explained that she could be entitled to PIP and offered to support her through the process.

Full Support Every Step of the Way

Diahann’s Lead Worker helped her complete the PIP application, gather the necessary evidence, and prepare for the telephone assessment. Throughout, he made sure that Diahann fully understood each stage, helping her feel confident, calm, and well-prepared.

Although the process was lengthy, the effort paid off. Diahann was awarded enhanced rates for both daily living and mobility needs. She also received a £2,000 back payment, which has had a huge impact on her life.

A Life-Changing Result

The successful PIP award has lifted a great weight from Diahann’s shoulders. With the extra financial support, she now lives more comfortably and can apply for further help such as a Blue Badge. This will make it much easier for her to get out and about with her family, increasing her independence and quality of life.

Diahann said:

“I have been recently awarded PIP, I feel extremely happy as I didn’t think it would happen for me. This has been a huge help for me financially and Midland Mencap has supported me through everything.”

We are incredibly proud to have supported Diahann on her journey.

If you would like to know more about how we can support you, visit our Community Wellbeing Service page or contact us on:

Call: 0121 442 2944

Email: HCS@midlandmencap.org.uk


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